There has been much IT management guidance, but there are a number of gaps and issues.
- Most of what the broader community thinks of as “IT standards” are technical e.g. TCP/IP, HTTP, HTML.
- Existing standards are proving slow to adapt.
- Most existing standards are proprietary.
- IT management standards are not developed explicitly as a full, multi-view reference architecture.
The data-driven IT4IT™ Reference Architecture enables insight for agile improvement that brings an increased IT focus on business outcomes. The IT4IT™ Reference Architecture provides prescriptive guidance to design, source, and manage services in a business value chain-based framework called the IT Value Chain.